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2024-12-14
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I’m quite disappointed by the poor customer service at this shop. Customer service is crucial for maintaining customer loyalty. Unfortunately, the interaction with the staff in this shop did not meet the standards I have come to expect from Venchi. The staff is quite impatient and impolite, or even rude. Considering the amount of money I spent at this shop, I believe that the poor service provided does not justify this expense.I hope that the management will consider retraining your staff to kee
Customer service is crucial for maintaining customer loyalty. Unfortunately, the interaction with the staff in this shop did not meet the standards I have come to expect from Venchi. The staff is quite impatient and impolite, or even rude. Considering the amount of money I spent at this shop, I believe that the poor service provided does not justify this expense.
I hope that the management will consider retraining your staff to keep the business sustainable.
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