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Downgraded Food quality and bad attitude
2024-05-27 1795 views
I was a regular customer to Jumbo since 2022-2023. Today I booked and went again of 12 months apart, a lot has changed, food quality has downgraded but maybe 10-20%. The rice is not as nice anymore. But it was the staff attitude was really bad now. All the staff seemed to have changed compare to 12 months ago. I ordered a lunch set with my client and wasn't requesting much. Order, eat, pay. But their attitude was just RUDE.I got a feeling this is no longer managed by the same Jumbo brand in Japa
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I was a regular customer to Jumbo since 2022-2023. Today I booked and went again of 12 months apart, a lot has changed, food quality has downgraded but maybe 10-20%. The rice is not as nice anymore. But it was the staff attitude was really bad now. All the staff seemed to have changed compare to 12 months ago. 
I ordered a lunch set with my client and wasn't requesting much. Order, eat, pay. But their attitude was just RUDE.

I got a feeling this is no longer managed by the same Jumbo brand in Japan anymore, or some Chain had taken over and changed out everything.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2024-05-27
Waiting Time
60 Minutes (Dine In)
Spending Per Head
$500 (Lunch)
Recommended Dishes
  • A5 beef set