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Restaurant: Green Waffle Diner (希慎廣場)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html

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2024-01-08 165 views
It was my second time to have a meal in this restaurant, again , I met again one senior male staff member, a bit fat man, serving the worst service to us. 7-Jan-2024First, my family and I totally 3 persons was served to table in the most near outside of the restaurant , there was one sofa-4 seat table inside the restaurant was available but the senior staff man reject to assign to us, he said by reason of “ RESERVED”, and when we left after 1hr more , the table was still available and only marke
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It was my second time to have a meal in this restaurant, again , I met again one senior male staff member, a bit fat man, serving the worst service to us. 7-Jan-2024

First, my family and I totally 3 persons was served to table in the most near outside of the restaurant , there was one sofa-4 seat table inside the restaurant was available but the senior staff man reject to assign to us, he said by reason of “ RESERVED”, and when we left after 1hr more , the table was still available and only marked as “ Reseved” by without guest to use .
I strongly felt that “ reserved ” is the excuse to provide nothing service to us, reject to provide a simple request by change of sofa-table.
The reason of change table is because of the light in the seats we sat were too bright which caused my husband was dizzy, he need to change seat with me, and our table without any basket for storage our clothes under the table but other table with basket. Moreover, nil of dish were provided even our order of salad placed on my table. I need to ask the senior staff man to provide to us.

The first time I came in Nov2023, the senior man also provided to us with bad service by no basket to storage clothes and arranged us to sit in the non-sofa table , we had many belongings and was put under table even our bags.

I hope to find the contact to feedback the owner of the restaurant to know if there was a nomination of the worst service in CWB, this shop must be the top rank.


(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-01-07
Dining Method
Dine In
Spending Per Head
$220 (Lunch)