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2011-02-21
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It was Sunday night!! I went shopping with mum and sis at WTC at causeway bay. We've walked around for a while and couldnt decided where to go. I suggested to have pizza as we havent had pizza for a while. We walked into Wildfire in the end. It was our first time there. We got in about 6.45pm and didnt have to wait, it might be still early so there was only two table including ours. The lighting at the restuarant was abit dimmed, we hardly can read the menu. The restaurant itself was a L-shape,
We ordered a set steak dinner (char-grill sirloin steak) and smoke salmon casear salad and a black forest pizza for the three of us as we werent a very big eater and we were abit worry if the steak came too big like the ones in the Outback. We were readly to order at 7pm, a filo looking waiter came and took our order, he repeated kindly of what we have ordered and confirmed our dishes - sirloin steak, casear salad and a pizza. Few minutes later, the manager (I assume) came to us and asked if we have ordered two things sirloin steak and salad? we assume he meant the set steak dinner. So we said yes. A few more people arrived (about 3-4 tables) at this time - they all seems to have been reserved.
About 5 minutes later the salad came, and then the steak. The casear salad was fresh - the lettuces were crispy. The sides that accompany the steak were a cob of corn, aspargus, red onion, baked potato. The cob of corn was very old and not fresh. The baked potato had too little sour cream. The red onion were very nice and sweet. The steak itself was average, wasnt very tender. We finished the course and were twisting our fingers thinking when the pizza going to arrive... It was at least 1/2hr since we finished the steak. A chinese waiter saw us with the empty plate and were sitting there for a while he came and drop us the dessert menu and some toothpicks. We then said to him we are still waiting on our pizza, he said he will check with the kitchen but never came back. We caught him walking past, we asked him where is our pizza? he said it will be about 5-10 mins. We noticed a same pizza was given to a table next to ours and also those who came later then us has gotten their pizzas. We waited for another 5-10min and ask the same waiter again he said they are very busy and will have to wait for another 5-10mins (He was very rude and unprofessional - he gave us the look of you should have ordered it earlier we are very busy now!!) . We were very surprise that we ordered way before the other customers but the others have arrived and yet he said to us we are very busy??? We asked if they have missed our order and had to re-cook?? the waiter did not answer us and walked away... Another 10 mins gone.... we asked the same waiter again when is our pizza going to arrive?? Just as he said will be another few more mintues another waiter came with our pizza. The anticipated long-waiting pizza has finally arrived but the taste was very average - a few pieces of mushroom, large chunk of garlic (unevenly cut and spead), very little cheese and sauce...
Overall poor attitude/atmosphere in the restaurant. It was our first time there and probably our last time if their customers service doesnt change. Originally we were going to order dessert but by the looks of their service, we could be getting our dessert by 10pm...
Food: average
Serivce: Very poor
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