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2024-07-08
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We booked dinner for 3 online in the afternoon. There was no blank to let me explicitly mention the number of adults and kids. Then we put 3 guests. The websites claimed this restaurant welcome children from 6 and above.Upon arrival, we asked waitress 2 10-courses and possibly à la carte for my kid. After a while a guy wearing black suit with glasses ( is one of the managers I beliveve ) came. He said we marked 3 guests. The chef has been prepared food. The chef wouldn’t waste food, requesting t
Upon arrival, we asked waitress 2 10-courses and possibly à la carte for my kid. After a while a guy wearing black suit with glasses ( is one of the managers I beliveve ) came. He said we marked 3 guests. The chef has been prepared food. The chef wouldn’t waste food, requesting to serve us 3 10-courses. We explained the kid only year of 8. She wouldn’t be able to consume the whole 10-courses, thus we would like to order à la carte for her. That manager said the restaurant didn’t serve à la carte. He requested us either accept 3 10-courses or 2 10-courses with additional drink (eg. wine) such that the price would add up similar to the cost of a 10-courses.
WHAT WAS HE TALKING ABOUT? At the beginning, he was saying the chef didn’t want to waste food. But currently his alterative didn’t address his “waste food” concern. Furthermore, he totally neglected a kid’s need. A kid came who also wanted to have food. But he asked me to order wine that was similar to the price of one 10-course. After his silence a while, he suggested we could order beef noodles for the kid. WELL… Didn’t he tell us there was no a la carte a few minutes ago? He was definiatelty self contradictory and utterly ridiculous.
I wouldn’t overgeneralise in assigning blame. I appreciated the service quality of other staff. Food is also appetizing. However the first experience essentially had discounted the quality of the entire journey.
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