20
11
4
Restaurant: Gyu-Kaku (ac4)
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Restaurant: Gyu-Kaku (ac4)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html

Level1
1
0
2017-11-10 1053 views
While the food is good and the waiters are efficient, the way they manage their customers is a complete nightmare. First you cannot make a reservation or it must be at least 3 days in advance, more importantly if you have a reservation be sure to be right on time because they give away your reservation if you are two minutes late without bothering calling you. Second the waiting, you have no idea at all how long you are supposed to be waiting, they only tell you “soon” so you stay, that soon can
Read full review
While the food is good and the waiters are efficient, the way they manage their customers is a complete nightmare. First you cannot make a reservation or it must be at least 3 days in advance, more importantly if you have a reservation be sure to be right on time because they give away your reservation if you are two minutes late without bothering calling you. Second the waiting, you have no idea at all how long you are supposed to be waiting, they only tell you “soon” so you stay, that soon can easily transform to an hour. Third after waiting that much time they tell you that you only have one hour to finish (arrived at the restaurant at 9pm, waited til 10pm, told us to finish before 11pm), telling this to client who waited for 1hr to be seated is really rude as they also don’t warn you about this when you decide to wait, nice surprise.

In short be ready to wait or come super early, don’t expect much customer care either.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Decor
Service
Hygiene
Dining Method
Dine In