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Level2
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Happy hour and dinner booking
2017-04-23 977 views
I visited your restaurant with my friends for happy hour followed by dinner on upper mezzanine floor on 10 March 2017. The food was excellent and environment is cozy and we like eating and enjoying life piano music that night. I would like to revisit your restaurant, however, something which makes me frustrated is that I dropped my credit card at your place that night and no one called me back. I called many many times at your restaurant but no one answer the phone. I successfully called in Apri
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I visited your restaurant with my friends for happy hour followed by dinner on upper mezzanine floor on 10 March 2017. The food was excellent and environment is cozy and we like eating and enjoying life piano music that night. I would like to revisit your restaurant, however, something which makes me frustrated is that I dropped my credit card at your place that night and no one called me back. I called many many times at your restaurant but no one answer the phone. I successfully called in April 2017 and finally one of your staff told me they found my credit card. I was told to call again that night but due to busy work, I called on another day but the staff has no idea and refused to leave a message to your Manager to call me back. I tried to call again and again but no one answer the call. It has been more than a month I failed to reach out to your restaurant regarding my lost credit card. I called again just now but no one answer the call. I would appreciate a reply and at least to return my lost credit card with my name of booking that night. Thanks!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-03-11
Waiting Time
5 Minutes (Dine In)
Spending Per Head
$500 (Dinner)