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Restaurant: Harbour Grand Café
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
(Non-member)
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Harbour Grand Cate - Think twice before you go
2009-09-23 347 views
1. The cost of the buffet of Harbour Grand Cafe does not commensurate with the quality of food.2. Variety of food is rather limited. Food gets cold very quickly, probably because the air-conditioning is so strong.3. The plates were sticky at the bottom. There were chocolate stains on another plate. Another one has some food stains too.4. My friend ordered the soufflé and could only enjoy it after she has been to the counter for 3 times within 30 mins. She ordered it and was asked to return a
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1. The cost of the buffet of Harbour Grand Cafe does not commensurate with the quality of food.

2. Variety of food is rather limited. Food gets cold very quickly, probably because the air-conditioning is so strong.

3. The plates were sticky at the bottom. There were chocolate stains on another plate. Another one has some food stains too.

4. My friend ordered the soufflé and could only enjoy it after she has been to the counter for 3 times within 30 mins. She ordered it and was asked to return after 10 mins to pick up the soufflé (the waiter will not arrange for the delivery because he is responsible for making soufflés, the pancakes and some other work, he is fully occupied and does not have spare capacity for delivery of soufflé). After 10 mins, it was found that the soufflé was taken away by other customers (the waiter will not keep a record as to which table has ordered the soufflé). After another 10 mins, the soufflé was burnt (because the waiter does not have spare eyes to look after the soufflé baking process) and my friend was asked to go back again in 10 mins. My friend could only enjoy that little soufflé after a total of 30 mins. and walking back and forth a few times.

5. Service does not commensurate with a 5-star hotel.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2009-06-15
Spending Per Head
$400 (Dinner)