46
39
15
Level1
1
0
Horrible experience
2015-07-30 498 views
Its a horrifying experience in kornhill italian tomato restaurant,i saw the strawberry cake very eye catching which attracted me to have a dinner at that restaurant unfortunately i got a terrible experience in this RUDE CAFE .... CHEAP WAITER, IMMATURED SHIFT IN CHARGE, SERVICE IS SUCK. At 8.30 i order their dinner meal which include the cake plus their summer eidtion mojito, then i wait for the cake for more then 10 minutes which i think the waiter forget about my cake,then i ask him to follow
Read full review
Its a horrifying experience in kornhill italian tomato restaurant,i saw the strawberry cake very eye catching which attracted me to have a dinner at that restaurant unfortunately i got a terrible experience in this RUDE CAFE .... CHEAP WAITER, IMMATURED SHIFT IN CHARGE, SERVICE IS SUCK. At 8.30 i order their dinner meal which include the cake plus their summer eidtion mojito, then i wait for the cake for more then 10 minutes which i think the waiter forget about my cake,then i ask him to follow up, he checked and told me that is not available, it is reserved by other client, so i told him i want to pay only soup and cancell everything i ordered,he said he needed to wait for their superviser, so i waited for another 10 minutes (in case i need to let them know that i have a move to catch at 9.30p.m) and it is already 8.50, and i asked him what time the superviser will come back he tild me that she will return as soon as possible because she went to the toilet,i asked if there are any possible solution on my matter,he answered back NO ONE,he needed to wait for the decision of superviser,after the superviser arrived i told her happen a while ago, and she said she can slice another cake for me. PROBLEM SOLVE IN 15MINUTES, after that i told her that needed to follow up my drink coz i waited for that drink sp long, she followed up and return to me and said SORRY IT IS NOT AVAILABLE COZ THE MINT LEAVES TURN YELLOW,,, W.T.F.... when u open this stupid cafw,u dont check if the mint leaves were fine or not, if not needed to tell the customers when they ordered that drink,,, they needed to decide they will stay or not.... hey cafe.... DO THING IN A PROFESSIONAL WAY.......... this is not happen once....... So disappointed.... Dont worry i will help u to spread this news for your SUCK CAFE.......
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
2 Recommended
    Post
    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Dining Method
    Dine In