58
18
11
Level2
5
0
Horrible service
2023-11-21 1814 views
Booked this place to celebrate my friend’s birthday. The reservation is already not the friendliest system where you needed to reserve with credit card and they have a rather stringent cancellation policy. But that’s fine if they are that hot and in that popular demand (which was not as the place was mostly empty). Anyway I put in a note that I wanted them to write bday greetings on the dessert plate. The restaurant confirmed the bday note with me the day before the meal, and I thought that’s go
Read full review
Booked this place to celebrate my friend’s birthday. The reservation is already not the friendliest system where you needed to reserve with credit card and they have a rather stringent cancellation policy. But that’s fine if they are that hot and in that popular demand (which was not as the place was mostly empty). Anyway I put in a note that I wanted them to write bday greetings on the dessert plate. The restaurant confirmed the bday note with me the day before the meal, and I thought that’s good and proactive. But on the actual day of the meal, they completely dropped the ball. And when I texted them later the day..here’s the response I got. Don’t think I would be returning considering there are so better yakitori place with decent services
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In