Video
Read full review
2021-09-12
883 views
We had an unbelievable experience at this supposedly pet friendly environment restaurant. Was planning for dinner on a Sunday and then I walked by in the afternoon trying to reserve a table. I was then being advised Saturday and Sunday only take walk in guest.Three of us with a puppy were there around 7:30pm trying to get a table. Since we was dining with a puppy, only the open area was allowed. There was a table but I was told that was reserved. I immediately asked why the table could be reserv
Three of us with a puppy were there around 7:30pm trying to get a table. Since we was dining with a puppy, only the open area was allowed. There was a table but I was told that was reserved. I immediately asked why the table could be reserved when I was told earlier it was not possible. Anyhow the waiter there said he will arrange something for us but then we were given a super small table for DINNER. The table was so small that only ONE dish and few plates could be placed, not to mention any room for drinks..All our other belongings were placed on the floor.
We try to order a few starters first hoping to see if there are any bigger table for us. After we finished the starter, another table checked. That one was a bigger table so I asked the manager if we can swap to sit there instead because there is no way we can order main dishes. (we already placed the salt & pepper on the floor). We were told that is not possible because of the puppy. I then counter propose to swap only the table while we keep sitting at the open area. But the answer is still NO.
We just think this is so not flexible, not considerate, not even servicing guests, but in fact super stupid. When the guest trying to be accommodating and offer solutions, all the answer is NO. We ordered only 2 starters, 3 drinks and costs us almost $500, and we are NEVER going to visit again, not because of the food or price, but the unbelievable, disppointing service! Poor experience!
Post