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Level2
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2016-03-22 5706 views
Decided to give Tate a second visit but had a huge surprise towards the end of the meal. A HUGE mouse ran into the restaurant and was running right around our table!! But none of the staffs offered any explanation or did anything. Everyone acted as if nothing happened even though the mouse did cause quite a stir amongst the diners and i definitely got really scared when I realized a big mouse was running right around my feet 😬😬😧😱...I was quite surprised this could've happened in a restaurant lik
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Decided to give Tate a second visit but had a huge surprise towards the end of the meal. A HUGE mouse ran into the restaurant and was running right around our table!! But none of the staffs offered any explanation or did anything. Everyone acted as if nothing happened even though the mouse did cause quite a stir amongst the diners and i definitely got really scared when I realized a big mouse was running right around my feet 😬😬😧😱...

I was quite surprised this could've happened in a restaurant like Tate. Both having a mouse running around the restaurant and how the staffs handled it afterwards. I was lucky enough to have been to a lot of the finer establishments both in Hong Kong and overseas but nothing like this had ever happened..

Now back to the food and services before the incident. I obviously revisited coz I had a relatively pleasant first visit. Service was attentive and warm but food was rather bland and uninspiring this time. The only dish that stood out in terms of taste was the chawanmushi with grilled mushrooms... the rest of the courses were rather forgettable.

I seldom write restaurant reviews but definitely had a huge shocking element this time. For any restaurant, especially one charging HKD 1k+ per person, i would expect hygiene to be the most basic of all. And worse none of the staffs offered any explanation.. which on its own was another failure in terms of handling overall customer experience.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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