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2014-01-12
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Let me start by saying that we arrived early for dinner. The restaurant was not at all busy...So much wasted potential. Roccos has a great location, great visibility from the street and nice décor. Sadly however, that is where it ends.The moment we walked in there was no one to greet or seat us despite there being more than enough employees. After standing at the entrance waiting, I had to approach a waitress to ask if we could take a seat (there were many seats available). I chose our seat. We
So much wasted potential. Roccos has a great location, great visibility from the street and nice décor. Sadly however, that is where it ends.
The moment we walked in there was no one to greet or seat us despite there being more than enough employees. After standing at the entrance waiting, I had to approach a waitress to ask if we could take a seat (there were many seats available). I chose our seat. We sat for at least 10 minutes before I finally had to ask if we could have a menu. Despite the extremely bad service up to this point, I never gave up hope.
After placing our order, we waited and waited and waited. Finally our food came out lukewarm. No doubt it had been sitting in the kitchen for a long time before someone thought to finally bring it out. The taste and quality was that of a Mc Pizza. Surely the taste would have been better had it been served shortly after leaving the oven.
After the main course arrived, we had to ask several times for our salad, which should have been the first course. The salad was extremely uninteresting and was drowning in salad dressing. Yuk!
All in all, the food could not have been any more mediocre and the service was the worst I have ever experienced anywhere in the world.
The pizzas need an upgrade and staff should either do their jobs or be fired.
I've put more effort into writing this review than Roccos put into doing anything right the entire time we were there.
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