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2022-05-31
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My first review without trying the food. In view the email chain has my own personal information, I didn't post it here but I will send it to Openrice to prove my claim. I have booked this restaurant more than a month ago and that time the maximum person per table was 4. In view we needed to book for 5 person, I emailed them to see how they will arrange the seats. They sent me the photos of the table arrangements and asked whether I would choose indoors or outdoors. I replied accordingly.On the
On the day of the meal, we were surprised they missed our booking. I understand mistakes happen even for Michelin restaurants. I showed them all the emails but the front desk staff kept on saying that I didn't confirm my booking despite the emails. Making a mistake is one thing, blaming the customer is another. They said they still have some outdoor tables but the mood was ruined and it was very hot and humid that day and we left.
I subsequently sent an email to their restaurant regarding this but up till now(31/5/2022 6pm) they did not even bother to reply. Therefore, I can only say their service is definitely not Michelin standards.
Other Info. :
For environment and hygeine, I marked 3 stars(the middle) as I honestly don't know as I didn't even get in.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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