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Restaurant: Cats' eye
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level2
6
0
mediocre food, the beef was unchewable and tough like rock, while the service is the most terrible that I ever came across.the older waiter (we guess this crank is the boss) will STARE AT YOU and intentionally make unpleasant noises if you do something not to his liking:1. he gave us 4 papers to circle our food while we are queueing, meanwhile he didn't mention that we MUST use one paper for each person. for environmental friendly reason we circled all food items on a single paper. Unlike ramen
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mediocre food, the beef was unchewable and tough like rock, while the service is the most terrible that I ever came across.

the older waiter (we guess this crank is the boss) will STARE AT YOU and intentionally make unpleasant noises if you do something not to his liking:

1. he gave us 4 papers to circle our food while we are queueing, meanwhile he didn't mention that we MUST use one paper for each person. for environmental friendly reason we circled all food items on a single paper. Unlike ramen shop, you have to choose different modalities like noodle hardness, oiliness, with scallion or not etc. in that case we understand that it will be much convenient to use one paper for each person. But we just order 4 rices without customization (like double meat portion), and we planed to share the rice so we didn't need to assign which rice to a particular person. And most other restaurants may just ask you for whom the food belongs to, right before they put it on your table. As he was so annoying and insisting, so we just brushed him off by randomly pointing the food to a person when making the order. From his wording we felt like he didn't want us to swap afterwards. When all food was come, he keep staring at our table, seemingly he was ready to blame us when we start swapping the food. That feel was really uncomfortable. My friend swapped with me eventually when another customer was paying the bill and distracting him. After that he continued to stare at us.

2. the position you wanna put your glass of water. we actually don't drink water, and we put the glasses of water in one side instead of in the middle of the 4-ppl table as our usual practice. Then they started muttering how this would obstruct them from putting the food to our table. They put the glasses back in front of every person as their liking. Ridiculous. I asked them to take the water away, then that crank came and took away the glasses irritably and start making noises such as putting the glasses on the kitchen table so loudly like a cynical grounch.

No matter what happened, staring at your customers hostilely would be considered as one of the most disrespectful acts to the dining experience. If this control freak is the owner and don't wanna serve your customers, then please hire some nice servers and get back to your home. Don't show your lofty attitude at the restaurant, we paid for food and service, we ain't having free lunch at your home.
unchewable beef on the right
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-02-26
Waiting Time
15 Minutes (Dine In)
Spending Per Head
$100