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2019-09-10
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After guided by the receptionist to our table, nobody attended us for 10 min. No menu no offering of drinks.....The selection of foods are limited. We ordered a plate of oyster (as seen by the attachment), one of them was spoiled & smelled like polluted water. It’s TOTALLY NOT ACCEPTABLE in a 5-Star hotel.Feedback was delivered to the waiter, however, no apology was extended to us. He just offered the replacement of another piece of oyster. I think the staff in this restaurant is really LACK OF
The selection of foods are limited. We ordered a plate of oyster (as seen by the attachment), one of them was spoiled & smelled like polluted water. It’s TOTALLY NOT ACCEPTABLE in a 5-Star hotel.
Feedback was delivered to the waiter, however, no apology was extended to us. He just offered the replacement of another piece of oyster. I think the staff in this restaurant is really LACK OF CUSTOMER SERVICE.
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