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2013-10-27
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I used to come to this restaurant 3 years ago. It was a good restaurant to begin with. It was full most of the time and the service was great even if it was obvious that they needed more staff. They food was served hot and my favorite was Duck Risotto. Overall my rating for VIVO Restaurant 3 YEARS AGO 8/10.I went back last week for my anniversary and wanted to introduce this restaurant to my wife. Nothing much has changed on the ambience. I noticed the restaurant has less customers and a lot of
I went back last week for my anniversary and wanted to introduce this restaurant to my wife. Nothing much has changed on the ambience. I noticed the restaurant has less customers and a lot of staff. A nice improvement compare to 3 years, this way they can give better service to every table. BUT I WAS WRONG. Service was worst than ever! Every 2-3 minutes the waitress will ask if we wanted drink and we made it so clear that we will order it after my wife and I decided. They asked me at least 5 times.
I also noticed the server was bringing out the food but don't know which table to serve it to. They need to put it on the bar table under the heating light for at least a minute or 2.
We had soup for starter and the soup arrived first before our soup spoon. The soup was warm, the surface of the soup solidified already.
We had pork steak and duck risotto for main course. The steak was COLD! The Risotto too was cold and there was too much sauce(compare to 3 years ago). The TASTE, yes the taste..it was aweful! The flavor of the steak was lacking, sauce on the side was cold, somehow the steak was like it was Boiled. The risotto was bad too. The flavor was out of balance. Too salty and the mushroom is over powering the taste of the duck and everything.
We also ordered Sangria, taste like LKF's party bar drinks. Too much red wine in it, we can't barely taste any "fruity" flavor. You might think it is supposedly like that because its red wine base. Well, I've tasted a lot of sangria before and if you tasted this one, you would rather drink red wine instead. How I imagine sangria in VIVO, Red Wine with ice and diced apples.
By the way, I still need to walk up to the waitress to ask for tissue because they are busy chatting.
We did not finish our meal, I called the waitress for the bill. She was 7 feet away from me and walking TOWARDS my direction, I asked for the bill with my hands up in the air but totally ignored. Good thing the other waitress saw me. Took the bill, paid up, not coming back.
Taste: 2/10
Service: 3/10
To anyone in this restaurant reading this: Regroup and rebuild everything with PASSION.
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