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2023-06-24
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I went for the popcorn and told the girl at the cashier if I can have double flavours. She said ok and I said if they had any savoury flavour apart from all the majority of sweet flavours. She said ‘peanut and sesame’, which made me so confused as their menus don’t even have that..??!I asked again and she said the same, I explained I wanted caramel and some salty flavour, asked her if she had it, she pulled her face no idea of what I mentioned but looked so impatient. I tried to explain what I w
I asked again and she said the same, I explained I wanted caramel and some salty flavour, asked her if she had it, she pulled her face no idea of what I mentioned but looked so impatient. I tried to explain what I wanted, she didn’t seem care what I wanted, but tried to get me leave soon. I said it’s ok for caramel then, she still looked confused and said ‘tong Yuen?’, I just realised she didn’t understand I had been talking about ‘POPCORN’!!! Omg, what poor misunderstanding and careless listening from her, just because she never tried to listen to what customers said even if I repeated 4-5 times that I wanted ‘popcorn’ when they had shown all the buckets of popcorn next to the cashier , yet her horrible attitude and care free on others created such horrible conversation and she’s simply NOT even qualified for working as a cashier, which is so simple but these type of staff couldn’t even work properly. Could have asked if she didn’t understand but she only kept saying what she wanted to say, 0% services when she’s working in customer service, horrible staff and the shop owner really should improve the quality of hiring better type of staff working here. I was amazed she even rolled her eyes and pulled her face, disgusting!
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