I'll give them the benefit of the doubt, as this was on a Friday evening and it is easy to drop the ball when there is a throng of people, but that doesn't really excuse a soggy pizza.
Also, dropping 1/8th of the place of lettuce (for the hotpot dish) on the floor next to the table without a word or hint of a nod of an apology seems a bit impolite to me. Granted, if the waitress had dropped this out of my sight, I would have been none the wiser.
Not on my re-visit list.