41
11
2
Level2
9
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Nice atmosphere, terrible service
2024-03-11 918 views
The food & atmosphere are wonderful. It gives off a warm vibe. Unfortunately for the staff who works hard, the supervisor on duty was rude & bossy. She would avoid attending customers & look for a waitress who is already busy to attend customers so you can imagine the overall service is below average.It’s a pity because service is one of the essential elements of an eatery inside a hotel.
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The food & atmosphere are wonderful. It gives off a warm vibe. Unfortunately for the staff who works hard, the supervisor on duty was rude & bossy. She would avoid attending customers & look for a waitress who is already busy to attend customers so you can imagine the overall service is below average.

It’s a pity because service is one of the essential elements of an eatery inside a hotel.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Date of Visit
2024-03-09
Dining Method
Dine In
Spending Per Head
$350 (Lunch)
Recommended Dishes
  • The  lunch  menu  lamb  offering