Video
Read full review
2022-04-17
912 views
This restaurant has been on my wishlist for a while, and my girlfriend had decided to book this restaurant for my birthday celebration.After knowing we'll be visiting, I immediately checked out the reviews, and saw the point about ensuring to arrive at exactly the booked time. Arriving too late will (understandably and very rightly so) be given an attitude by the staffs, but knowing that arriving too early (10 mins + before booking time) will also cause you to receive the same treatment, was a b
After knowing we'll be visiting, I immediately checked out the reviews, and saw the point about ensuring to arrive at exactly the booked time. Arriving too late will (understandably and very rightly so) be given an attitude by the staffs, but knowing that arriving too early (10 mins + before booking time) will also cause you to receive the same treatment, was a bit surprising. Either way, this didn't bother me as I'm usually a punctual person. The reviews I've read should have been a good warning to the service we'd be receiving, which in hindsight was an obvious signal.
Anyway, we arrived exactly on time and was seated without much trouble by middle aged woman, who seemed quite sincere at first. We were offered an electronic menu to review the menu, which included 2 omakase menu's, and the drinks menu. We opted for the more expensive omakase "Matsu" plan. When asked if we would like to have any drinks, we politely said we'll have tea for now and will choose our beverage later. This was the turning point of our experience. It felt that because we decided not to order a beverage (at the time), we were treated differently to other customers.
The most obvious sign was when other customers were given paper mask holders, we enquired if we could both get some as well, the middle aged woman did apologise for not providing any to us, but gave us transparent plastic wallets, which I didn't actually think were mask holders as we had to fold our masks to fit them in. This immediately affected our experience as the change of the middle aged woman's attitude was very sudden. Despite this, the younger waitress continued with great service, and the omakase chefs were experienced and professional.
In the middle of the meal, we decided to finally order our beverage, a half bottle of sake and a plum wine liquor. Only when drinks were ordered, did the attitude of the middle aged woman start to become more acceptable.
Food quality was very decent and fresh. However for the price of the Matsu menu (HKD1488 / person), I was a bit disappointed with the varieties we had. I had expected more varieties and portion to the overall menu.
To round off the experience, since there was a birthday request, our dessert had a candle and the chef offered to help us take a photo. The dessert was no different to the other customers' desserts.
The decoration and atmosphere of the dining is quite well arranged.
In summary, the food was good, but not worth the price. For the same price, I've had better variety and quality omakase. The service is very dependent and subjective on the waitress which was a big turn-off for me. Mainly because of the service, one visit was sufficient and there probably will not be a second.
Post