138
50
36
Level2
9
0
2014-02-25 9023 views
This was my 5th or 6th visit to Al Molo. Each time I have eaten there it had been for lunch after shopping in Harbour City. The service at this place had always been rather poor. In fact, I saw a server drop a set of sliverware...only to pick it up, wrap it in a napkin and put it on someones table (actually called that out to the manager when I saw it). Nevertheless...I went back again...When I arrived, I was alone and asked for a table for two. The hostess walked me through the entire restauran
Read full review
This was my 5th or 6th visit to Al Molo. Each time I have eaten there it had been for lunch after shopping in Harbour City. The service at this place had always been rather poor. In fact, I saw a server drop a set of sliverware...only to pick it up, wrap it in a napkin and put it on someones table (actually called that out to the manager when I saw it). Nevertheless...I went back again...

When I arrived, I was alone and asked for a table for two. The hostess walked me through the entire restaurant...passing by 4 empty booths to a small table in the back corner of the restaurant. I asked the hostess if the booths I had seen were reserved and she said "yes, reserved" . I asked her if she was sure and if she could check and she replied "ok, check". She walked back into the main part of the restaurant and I followed her. She looked at one of the booths and pointed to it and said "ok, here". Nice touch. She was totally rude...almost wanted to walk out right there.

Sat and waited for my gf. She showed up and we ordered calamari and a caesars salad to share. First off- calamari should basically be fried squid. They serve it as a mix of grilled squid and shrimp in some sort of a fishy sauce. Weird and gross.

A caesar's salad is pretty easy. Was some lettuce and add caesar's dressing. Not sure why this salad had such an odd taste to it. Had a really weird after taste. We did not finish either appetizer.

Sat there for sometime and no one had checked on us and asked if we were finished with our appetizers. I finally had to flag someone down and ask for them to take our dishes away.

I ordered a fillet. I'm no chef but feel like I could have pan fried a steak and have it tast better than this thing did. It was just tough and chewy. Not how a fillet should be.

Finally when we left, the hostess did not even look up to say goodbye, thank you...or anything at all. Very poor attitudes by most staff memebers. The only two in the place that seemed to have a decent attitude are the two managers. One is Italian and I believe the other is Indian. It's unfortunate that their attitudes do not trickle down to the servers and hostesses in this place.

Really not great value for money here either. We had drinks and spent about 500 per head. Expensive lunch!

So dissapointing because this was like our default restaurant in TST while shopping or running erands. Guess we will have to find another spot.

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2014-02-22
Dining Method
Dine In
Spending Per Head
$500 (Lunch)