153
16
11
Level3
71
0
OVERALL - terrible
2018-01-22 205 views
Went to check out this new kbbq place in Soho. Before I begin my very angry rant, I'd like to say that objectively, the quality of beef served was fairly decent, but it was the service that was a complete disaster. The meal started off not so smoothly when I picked two wines from the shortlist of options, but neither of them were available - their explanation was that they refresh their wine list often, which is fine, but not great if you don't update your physical menu to match it. Then, we
Read full review
Went to check out this new kbbq place in Soho. Before I begin my very angry rant, I'd like to say that objectively, the quality of beef served was fairly decent, but it was the service that was a complete disaster. The meal started off not so smoothly when I picked two wines from the shortlist of options, but neither of them were available - their explanation was that they refresh their wine list often, which is fine, but not great if you don't update your physical menu to match it. Then, we wanted to get a bit more kimchi with our food. Apparently they make their kimchi fresh everyday in limited quantities so they didn't have any left (it was before 8pm at the time, how can you run a kbbq shop without an abundance of kimchi?). It was downhill when we ordered a second platter of beef, which took them 25-30 mins to serve. And, get this, their reason is they only hired one Korean chef who slices the beef, so he can't do it so quickly....what?? I don't care if you hire guys from HK, India or Europe, I just need you to serve me my raw beef in decent slices quickly when I pay good money to dine at your venue. WORST part was when the boss lady told me that I was cooking the beef incorrectly and wanted to show me how it's done. So she decided to put the beef on the pan when it wasn't even hot and after a quick fry, the beef looked like it's been straight boiled in water for 5 mins - completely unappetising - YET she decided to serve it to us. WHY? Why would you do that? And how are you in a position to accuse me of my bad cooking when you're just as bad? Never again. I absolutely hate this place with a passion.

OVERALL - terrible
SUGGEST - avoid like the plague, you will only get angry dining here
12 views
0 likes
0 comments
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
1 Recommended
    Post
    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Dining Method
    Dine In