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Please try harder and make your place hygienic!
2021-09-15 4057 views
First, the place was really stinky as soon as we entered.  It could be because of the moldy wall due to the old air-conditioning system and fish tank.  Then, we were given the wrong dish even though the record on our table was correct. Third, we simply asked for a small box to pack away the food that we could not finish but we were forced to take a larger plastic box with plastic bag and got charged for something that we did not want since they already put the charge on our bill.  I did not take
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First, the place was really stinky as soon as we entered.  It could be because of the moldy wall due to the old air-conditioning system and fish tank.  Then, we were given the wrong dish even though the record on our table was correct. Third, we simply asked for a small box to pack away the food that we could not finish but we were forced to take a larger plastic box with plastic bag and got charged for something that we did not want since they already put the charge on our bill.  I did not take the bag as the large box was environmentally unfriendly enough. And I noticed one of their staff took clean plates to set up tables right after she emptied dirty plates and moved used chopsticks and cups into a trolley placed in the open area. Worse, we were charged incorrectly for $10 more as the restaurant insisted we ordered from an old menu which showed the old, hence wrong price. What's funny was that they could not find the dish listed anywhere on their "new" menu to justify for the new price that they were charging us! 

Maybe it was just me being unlucky. I brought my family here as I had good experience in their branch in Central. But the environment and service here are day and night compared to the one in Central. Even if the charges were minor mistakes, they should at least sanitize the restaurant and keep it hygienic. Afterall, it's a place to eat.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2021-09-13
Dining Method
Dine In
Spending Per Head
$300 (Dinner)
Celebration
Birthday