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I bought a strawberry cream cake but all strawberries of the cake were super sour and spoilt, taste was so strange! I complained to the customer service of the company but they said no issue of the strawberry cake, even said the strawberries are sour is normal! This is not the normal little bit sour but super sour that I ever had! They refused to admit their fault and refused to refund. Really crazy and poor service!This is not the way to treat the customers and complaint!!Must black list this c
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I bought a strawberry cream cake but all strawberries of the cake were super sour and spoilt, taste was so strange!

I complained to the customer service of the company but they said no issue of the strawberry cake, even said the strawberries are sour is normal! This is not the normal little bit sour but super sour that I ever had!

They refused to admit their fault and refused to refund. Really crazy and poor service!

This is not the way to treat the customers and complaint!!

Must black list this cake shop!!! I wanted to give 0 mark to this shop but I couldn’t choose so gave 1 star to each but they worth nothing!!!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2019-08-07
Dining Method
TakeAway