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2023-07-08 427 views
Ordered dumplings and tea at 3:50pm (off peak hours)Waited for 10 minutes without any service...Staff then found out they forgot about tea order...Waited for another 10 minutes...Only started to make dumplings then...Staff was eating bread and chatting the whole time...Food arrived almost half an hour at long last (unacceptable in HK standards, as this is a diner and not a restaurant) but quality was mediocre at best...Dumplings were bland and tea was no different than fastfood chain.Have always
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Ordered dumplings and tea at 3:50pm (off peak hours)

Waited for 10 minutes without any service...
Staff then found out they forgot about tea order...
Waited for another 10 minutes...
Only started to make dumplings then...
Staff was eating bread and chatting the whole time...
Food arrived almost half an hour at long last (unacceptable in HK standards, as this is a diner and not a restaurant) but quality was mediocre at best...
Dumplings were bland and tea was no different than fastfood chain.

Have always been a supporter of local shops but a basic level of quality and service is expected - this is worse than my lowest expectations.
Look forward to improvement, otherwise will suggest eating elswhere
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-07-08
Waiting Time
20 Minutes (Dine In)
Spending Per Head
$50