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2017-07-22
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Unsatisfactory. The only thing I enjoyed was the uplifting personality of our waitress and the cats, of course. All of the other factors were very disappointing. When we arrived the staff immediately explained a set of rules to us which we didn't quite understand as she just kept going on and on about the "do's" and "don'ts" very quickly. She explained the the minimum charge was $60 including drinks. However, she failed to mention that the food was excluded. Which we misunderstood when it came t
Our friend came in late so we waited for her to finish her food and our time limited only exceeded by 10 minutes. And she was steady-on made us pay for another $40 for another hour. Which was a total rip off since no one bothered to remind us that our time is up. The only reason why we stayed for another 10 minutes was because we were waiting for our friend to finish eating. We were asking for a favor since $40 for 10 minutes is just very unreasonable.
As a customer, I felt very shocked to see such service because they couldn't even let us off for 10 MINUTES. And with obvious disappointment painted on our face, the staff had the audacity to ask us if we wanted to be a member. There are a lot of cat cafes that have much more excellent services in Hong Kong, and this is not one that I would recommend.
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