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Poor service ruined my mums’ night out
2018-09-15 2366 views
Several things led me to never visit this restaurant again:1) We were charged $80 per valet parked car after spending thousands of dollars for our meal. I asked specifically before my dinner what the minimum charge for free valet park was and was told $80, I did reply straight away and asked how come this was so cheap, but was told this was the case. Manager of restaurant admitted this was their fault (had plenty of other excuses) but refused to budge on this, leading to zero goodwill for the re
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Several things led me to never visit this restaurant again:1) We were charged $80 per valet parked car after spending thousands of dollars for our meal. I asked specifically before my dinner what the minimum charge for free valet park was and was told $80, I did reply straight away and asked how come this was so cheap, but was told this was the case. Manager of restaurant admitted this was their fault (had plenty of other excuses) but refused to budge on this, leading to zero goodwill for the restaurant.
2) For a restaurant at this price level and supposedly of this quality, pretty shocking that their main dishes arrived 45min post order and most importantly AFTER our lotus leaf rice and vegetables. We were left picking at starters, vegetables and rice for 20min.
3) Dishes were tiny

Quite a shame since I do quite like the Murray and the service at the lobby bar was quite the opposite of the neighbour across the road....
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2018-09-14
    Dining Method
    Dine In
    Spending Per Head
    $850 (Dinner)