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Poor service; very frustrating experience
2023-02-14 388 views
We are very disappointed with the level of service tonight especially given the high pre-paid price you have to pay for Valentines Day.  Because they try to get you to order drinks you end up having to pay a drinks bill at the end, but it is unacceptable to have to ask 5 times for the bill and then wait 30 minutes for someone to drop it on the table and run off without waiting for the credit card.  My wife had to try and get another 2 people to take the card.  We were also disappointed with the
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We are very disappointed with the level of service tonight especially given the high pre-paid price you have to pay for Valentines Day.  Because they try to get you to order drinks you end up having to pay a drinks bill at the end, but it is unacceptable to have to ask 5 times for the bill and then wait 30 minutes for someone to drop it on the table and run off without waiting for the credit card.  My wife had to try and get another 2 people to take the card.  We were also disappointed with the food and drink quality, especially the fish which was given to us cold and the cocktails were awful.  It totally ruined the mood and was a very frustrating experience.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2023-02-14
    Dining Method
    Dine In