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2011-12-29
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I first came here 10 years ago when it was ONE location in wanchai, and the kebabs were really good. So whenver I visit HK, I always come here, tell my friends etc.Then 3 years ago, I came to the CENTRAL location after a night of partying and ordered a kebab. It was good as usual, then I found a piece of RED HAIR in my kebab. I took it to the front and a younger indian guy (around 20) , looks at it and says, "That's a womens hair and it's all guys working here."That's it. He didn't replace my
Then 3 years ago, I came to the CENTRAL location after a night of partying and ordered a kebab. It was good as usual, then I found a piece of RED HAIR in my kebab. I took it to the front and a younger indian guy (around 20) , looks at it and says, "That's a womens hair and it's all guys working here."
That's it. He didn't replace my kebab or anything.
I was pretty pissed off and sent off an email the next day to them. They responded with
"Sorry about that. He should replaced the kebab right away"
THE END> THat's it! The email didn't even offer me a free kebab!!
So I reply with, "Okay, so are you going to take care of me and give me a free kebab for the trouble"
NO REPLY. A week later, I email again, . NO REPLY. Then a month later I sent out THIS EMAIL
"IT'S A SHAME that once a company gets big and expands to multiple locations , that they forget the customers who brought them there in the first place"
What is this I boycotted this place because of this lack of customer service. I can get kebabs somewhere else.... thanks for nothing MR. Ebeneezer.
And the food, since I have to write about the food to get this posted.
I usually have the lamb kebab, which is #1 on the menu. I like it "spicy" cause it adds an extra kick, and it's not that spicy either. Good stuff, I always came here , and whenver my friends came to visit hong kong, i take them here. Thats right. When they visit Hong Kong, i take them to this indian kebab joint.....not some chinese restaurant. haha.
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