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2024-12-02
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A restaurant with no reservation is allowed, I was expecting a well organised queuing arrangement. Unfortunately, my experience was way worse than what I was hoping. Getting the ticket of two persons in A12 while the screen was showing A10. Me and my companion were thinking it was acceptable to wait for two tables. We were standing next to the reception/ entrance. After 10 minutes wait without calling any table, two guests approached with a ticket of A14 asking if there's any table. Staff instan
Getting the ticket of two persons in A12 while the screen was showing A10. Me and my companion were thinking it was acceptable to wait for two tables. We were standing next to the reception/ entrance. After 10 minutes wait without calling any table, two guests approached with a ticket of A14 asking if there's any table. Staff instantly lead them in. Me and my companion were shocked and immediately asked the staff after leading the A14 guests, if our table A12 has passed. She ignored us without even looking at us just to wait. And she shouted for A13 guests again a group of two for their table. We then approached in to the staff and she instantly asked manager to speak with us without looking at us. We explained detailedly that staff skipped our tables twice with poor attitude. Manager just led us to another table and apologising for everything without even understanding the whole situation. This made me and my companion felt like we were creating a scene for a table and now being arranged so problem solved. We were not being heard at all. What a service.
Anyway when it came to food, the tomato and basil cheese pizza definitely could tell it's their signature. Gooey melted cheese stuffed all over the pizza dough which every bite was a cheese pull and rich. Pairing with the fresh tangy tomato basil sauce, it was lightened.
Garlic and honey crispy chicken was also delicious. Perfectly cooked moist chicken with a thin crunchy batter. Hint of sweetness from the honey while garic flavour wasnt too strong.
Overall, food was not bad just that the service ruined the whole experience. Genuinely a mess!
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