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14
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Level1
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2018-03-12 1162 views
Food’s great. Wine list is extensive. Ambience is not bad. But the only reason I’m writing this is because we were served by a really impolite lady at the restaurant. She’s very impatient in explaining the menu, and she’s not very helpful in taking orders. The most shocking moment about her service is when we tried to split the bill among a few cards, her immediate reaction was “wow, preferably not!” Well, in the end she still let us anyway but I’ve never seen such crappy customer service in my
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Food’s great. Wine list is extensive. Ambience is not bad. But the only reason I’m writing this is because we were served by a really impolite lady at the restaurant. She’s very impatient in explaining the menu, and she’s not very helpful in taking orders. The most shocking moment about her service is when we tried to split the bill among a few cards, her immediate reaction was “wow, preferably not!” Well, in the end she still let us anyway but I’ve never seen such crappy customer service in my dining experience in Hong Kong. Definitely has room for improvement!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Dining Method
Dine In
Spending Per Head
$360 (Dinner)