23
5
8
Level4
124
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Shady restaurant and mediocre food
2019-12-06 765 views
We came here to try it out for dinner and made a reservation through booking app app (which provided a 50% discount). Ordered a few dishes including Kimchi Carbonoara Udon, Bacon Asparagus Skewer, Smoked Pork Belly, Seafood tofu soup, bulgogi beef stone bowl and pork cheek skewers for myself and two friends (in which the staff indicated such dishes qualified for the 50% discount). Quality of food was mediocre at best and not many customers when we visited (three full tables).  However, my friend
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We came here to try it out for dinner and made a reservation through booking app app (which provided a 50% discount). Ordered a few dishes including Kimchi Carbonoara Udon, Bacon Asparagus Skewer, Smoked Pork Belly, Seafood tofu soup, bulgogi beef stone bowl and pork cheek skewers for myself and two friends (in which the staff indicated such dishes qualified for the 50% discount). Quality of food was mediocre at best and not many customers when we visited (three full tables).  However, my friend paid and I admit I should have checked the bill. Later on when we settled the bill the next day, I realised they never gave the 50% discount on the bill. I emailed a few times both the restaurant and eatigo with my reservation number and items ordered and asked for a refund for 50% of the bill. The restaurant never responded and the booking app said that the restaurant was not able to retrieve my receipt (which is very unusual, which begs to question what type of records they keep, if at all) and as such, could only provide a $25 coupon. I am unsure what kind of business practise Bib N hops or their owner runs but it is extremely shady that they would go to such lengths to make a few hundred dollars off of me. Definitely would not recommend this restaurant at all, even if it were free. 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2019-10-03
Dining Method
Dine In
Spending Per Head
$250 (Dinner)
Dining Offer
Coupon