147
7
3
Level1
1
0
We opened this open rice account to specifically to point out what just happened over our dinner.  On 8 Jul, my wife and I went to this restaurant for dinner. The dinner was nice and we DID discussed that we shall come here again in the near future.Then, the nightmare came! At the end of the dinner, my wife went into the toilet and soon 2 drunken customers (one male + one female) went to the toilet and bang on the toilet door. They were using inappropriate language (pretty much eff* your whole f
Read full review
We opened this open rice account to specifically to point out what just happened over our dinner.  On 8 Jul, my wife and I went to this restaurant for dinner. 

The dinner was nice and we DID discussed that we shall come here again in the near future.

Then, the nightmare came! At the end of the dinner, my wife went into the toilet and soon 2 drunken customers (one male + one female) went to the toilet and bang on the toilet door. They were using inappropriate language (pretty much eff* your whole family) to swear at her and kept banging on the door. She was hiding inside for a while cuz she was so scared until she heard the outside is quite. She was very upset with tears coming out as she was very scared. I quickly  complained to the restaurant staffs. They were feeling bad about what happened however they mentioned that they are "regular" customers and that they were just drunk (yeah duh we can tell they are drunk) and that they don't mean harm (in their minds). Not to mention, we saw the same drunken man, went to another table and his whole body pretty much LEAN on top of a female customer, that woman jumped and left her seat and we don't know how they deal with it...

My wife and I were upset of the behaviour of their so call "regular" customers. We are EVEN more upset with the staffs responds to us like that, they can keep serving their regulars and scare away the new potential clients. It ruined our Saturday completely!

今次係我第一次開個openrice嘅戶口, 因為我從來都係食完嘢亦都唔會刻意寫食評, 我和我太太都很喜歡,出街食嘢,平嘅貴嘅我哋都鐘意去試, 但係都唔會刻意去ig或者openrice或者任何地方去寫食評

今次我特登開個戶口係因為真係食得好唔開心, 啲嘢食係ok好味...not gonna complain that

臨走之前我太太去廁所, 畀兩個人大聲嚇拍門用粗口鬧足幾分鐘, 出到嚟好彩冇畀人打, 跟住同兩個侍應分別講出剛才發生什麼事情,然後兩個侍應很淡定同我講

"....佢哋係熟客呢, 飲多咗啲,飲醉咗, 無嘢嘅..."

我哋兩個親眼見到同一個醉客去另外一個女客人嘅枱, 成個人撲埋去, 嗰個女人成個彈起, 當然我沒有留意,嗰個table有冇投訴

但係成件事最怪就係


點解個餐廳會同啲客講...醉客係冇錯...或者佢哋係見慣不怪...處理方法好差

但係恭喜你,你哋繼續serve你哋啲so call 熟客! 因為despite你哋啲嘢食新鮮同好味, 你哋待客嘅態度係不知所謂

我唔夠膽再嚟, 費事嚟都畀人打唔知咩事, 然後掉過頭你會同我講"係熟客來佢哋冇心嘅"

Final piece of advice...
THINK TWICE before going to this restaurant! 
6 views
0 likes
0 comments
5 views
0 likes
0 comments
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-07-08
Dining Method
Dine In
Spending Per Head
$450 (Dinner)