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咁樣招呼生客永遠不會變熟客1.由book位開始,男職員A電話應對,頗為高姿態,我問有冇房,或者好啲的位置不想嘈到其他客人,佢答房要9000,算,仲話本來要收Deposit,不過今次免你啦,語氣益咗你咁樣樣2.食物整體算唔錯,配合返個價錢,中規中矩,但係個湯稀嗰啲,鵝肝做得好,澳牛扒唔值+$60,芝士拼盤餅乾唔夠,其他佐酒小吃份量少質素過得去3.頭兩支開瓶費免收,第三支開始要$100,no comments 4.食牛真搞笑,只有法芥沒有英式芥辣,我問職員B佢話要開粉撈英芥好麻煩,算5.根本成晚得四五台客最大枱我哋張枱,被安排坐近廁所,算,我哋人多會嘈啲,所以先至想要房啫6.職員B問我哋last order仲有冇嘢叫?答佢冇,跟住就水都冇杯,大家冇晒水先至斟一次咁多。7.登登登登!最氣憤係完全skip咗咖啡茶冇問我哋,因為大家掛住飲紅酒都忘記咗,係我錯!第二朝早share返啲相俾同事先發現Menu最底有行字coffee or Tea!不大甘心打電話去餐廳又係職員A,佢竟然答我咪問咗你哋要唔要Last 柯打囉!你哋冇話要咖啡茶喎,OMG ,我即刻串佢茶記都會問飲咩餐茶啦,佢就話或者下次你哋嚟
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咁樣招呼生客永遠不會變熟客

1.由book位開始,男職員A電話應對,頗為高姿態,我問有冇房,或者好啲的位置不想嘈到其他客人,佢答房要9000,算,仲話本來要收Deposit,不過今次免你啦,語氣益咗你咁樣樣

2.食物整體算唔錯,配合返個價錢,中規中矩,但係個湯稀嗰啲,鵝肝做得好,澳牛扒唔值+$60,芝士拼盤餅乾唔夠,其他佐酒小吃份量少質素過得去

3.頭兩支開瓶費免收,第三支開始要$100,no comments

4.食牛真搞笑,只有法芥沒有英式芥辣,我問職員B佢話要開粉撈英芥好麻煩,算

5.根本成晚得四五台客最大枱我哋張枱,被安排坐近廁所,算,我哋人多會嘈啲,所以先至想要房啫

6.職員B問我哋last order仲有冇嘢叫?答佢冇,跟住就水都冇杯,大家冇晒水先至斟一次咁多。

7.登登登登!最氣憤係完全skip咗咖啡茶冇問我哋,因為大家掛住飲紅酒都忘記咗,係我錯!第二朝早share返啲相俾同事先發現Menu最底有行字coffee or Tea!

不大甘心打電話去餐廳又係職員A,佢竟然答我咪問咗你哋要唔要Last 柯打囉!你哋冇話要咖啡茶喎,OMG ,我即刻串佢茶記都會問飲咩餐茶啦,佢就話或者下次你哋嚟,送啲甜品俾你哋囉!跟住我極度不滿窒咗佢幾句,佢嘅說話態度就係:點呀?仲想R咩啊?咁樣。
佢冇講出口,但係令到你無法再講落去!佢唔去做客服嘥晒啦,令到啲客人覺得自己好乞兒咁!算!收線,冇下次,就算比我飲返嗰七杯茶我都唔會嚟囉


講返間餐廳裝修係幾好,情調唔錯。但係個黑廁熱到嘔,完全冇空氣



食飯期間職員A全程冷漠的態度,又黑面,零招呼,感覺好似睇唔起啲客咁樣樣。反觀職員B態度尚可,serves 嘢拎嘢乜都係佢做晒。

心諗,正常高檔小小既西餐侍應都會問吓你啲食物O唔OK,完全冇囉,整體招呼係茶記咁上下。懷疑呢間嘢可以生存幾耐呢?

可能職員A係老細,真心覺得佢態度囂張,可能看不起我們,但真金白銀來吃飯,點解唔俾餐茶仲要屈我哋last order 冇叫,認真嬲,枉我老細仲俾咗$100貼士俾佢,我同同事們講返餐茶呢件事,佢哋都話唔會再嚟亦不會介紹朋友嚟!
唔係嗰杯茶嘅錢問題,完全係反映香港餐飲業態度嘅問題,所以執笠唔好怪人,學李根興話齋,生意唔好檢討吓啦😤浪費咗咁好嘅場地同埋有心做食物嘅師傅







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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-07-09
Dining Method
Dine In
Spending Per Head
$830 (Dinner)