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2015-04-19
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As always, no pictures leaving more for you to enjoy in person.Steak Frites by BC brings yet another Steak Frites option to HK's ever competitive restaurant scene. Net, net it feels like the type of place you will try once.We arrived later in the evening and were immediately placed in the worst location in the restaurant, squeezed into a small corner next behind a group of a relatively loud 18 people. It was almost impossible to get to the table, and servers were having to squeeze between tw
Steak Frites by BC brings yet another Steak Frites option to HK's ever competitive restaurant scene. Net, net it feels like the type of place you will try once.
We arrived later in the evening and were immediately placed in the worst location in the restaurant, squeezed into a small corner next behind a group of a relatively loud 18 people. It was almost impossible to get to the table, and servers were having to squeeze between two rows of chairs. We were moved to a second location only to have the rear of the waitress against my back 2x as she squeezed between tables. The table next to use experienced a similar experience from the waitress and a guest at the noisy table. Finally, on the third attempt we were given a corner table that worked. YOU SHOULD REQUEST THIS WHEN BOOKING. Bottomline, mgmt needs to seriously rethink that layout. Too many tables in too small a space.
Service was hardly better. There were 3 servers and 2 managers, which is more than plenty for the size. The first server was impossible to hear and handed us an impossible to read iPad with a "secret menu" on it. In the end it was easier to just get the HK$550 set of iceberg salad and 14 oz 40-day aged Ribeye. To be honest, menu and ordering took too long and was simply lifeless in delivery.
There was one server who seemed a bit more seasoned and switched on than the rest, and she did ask how the steaks were at the halfway point and brought English mustard. The manager never checked in until we were basically done and didn't really seemed interested in our experience. There were 7 tables and 18 person table in all. Hardly difficult to swing by all tables during the course of service.
Lastly, the staff area next to the restrooms, but open to view from the dining area, was a complete mess. Bags, clothes, random boxes all over the place. This is symptomatic of the managing of SFBC. There were lockers there, so why not use them.
ON TO THE FOOD - To the credit of chef, the food was solid. The iceburg solid was served chilled with a great mustard dressing and bacon bits. Not overly dressed but enough. And... both steaks were cooked to temperature, which is very rare in Hong Kong. The horseradish sauce was a bit too mild for me, but that is just my preference. Lastly, the fat fries were seasoned and cooked properly. Not too oily and a bit of crunch. Chef - well done.
All in all, the price point is pretty punchy if you are not a pure steak lover. Add in a lackluster service experience, and I will stick to the BC Burgers in Wan Chai
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