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Level1
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Terrible attitude
2021-05-21 1431 views
I have been dining with Qi for quite awhile, at least 6-7 times in the past 6 months; been supporting the business during quarantine, when they only have maximum two three tables of guests at peak hours. I was here tonight with my family, the food is still good but honestly very very disappointed with the quality of service - my family and I have decided to visit Qi very last minute today, we totally understand if they are busy so we called ahead and see if they have a table. As they have no tab
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I have been dining with Qi for quite awhile, at least 6-7 times in the past 6 months; been supporting the business during quarantine, when they only have maximum two three tables of guests at peak hours. I was here tonight with my family, the food is still good but honestly very very disappointed with the quality of service - my family and I have decided to visit Qi very last minute today, we totally understand if they are busy so we called ahead and see if they have a table. As they have no table indoor so they asked if we are ok with outdoor seating, assured us there is a fan, afterall, it was 30 degree celsius. With the reassurance, we arrived at the restaurant only to find out they only have one fan for one table which the diners seem very close to the staffs, and our table was left at a burning hot corner. We waited around 10 minutes until finally someone was here to take the order, and we asked very politely if they could move us indoor if there is any indoor seat became available later, because we were all soaking in our sweats. The waiter, was soooo rude, and just said there is no table indoor. I mean, obviously, we see that, thus we were asking if the arrangement would be possible later instead of demanding something impossible. More importantly, we were promised with a fan outdoor to begin with- we would not come here, with our right mind, if we knew there would not be a fan at outdoor seating, to have spicy food, under a 30 degree Celsius temperature. The waiter was like, ya we have fan, just that one. Thank you very much - I guess I understand now why they have lost that one Michelin star - I do not expect amazing service, but basic manner, which is obviously not available.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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