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Terrible customer service
2017-11-04 2311 views
AMC Admiralty place does not care for its customer. Had an issue here but got a quick email reply fobbing me off. Sent 5 emails to try and get matter resolved properly all were ignored. Then telephoned and spoke to Julie she refusedto connect me with a manager but promised a callback which never happened. Rubbish customer care. Management ignore issues and do not take responsibility for problems that occur and treat customers who complain as if they did not exist and just delete their emails.
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AMC Admiralty place does not care for its customer. Had an issue here but got a quick email reply fobbing me off. Sent 5 emails to try and get matter resolved properly all were ignored. Then telephoned and spoke to Julie she refusedto connect me with a manager but promised a callback which never happened. Rubbish customer care. Management ignore issues and do not take responsibility for problems that occur and treat customers who complain as if they did not exist and just delete their emails.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2017-10-20
Dining Method
Dine In