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Terrible customer service!
2025-01-12 627 views
Terrible experience! Avoid this place like the plague. Bought multiple orders of cookies as we had two groups. Refused to give us a separate bag for our order despite us making separate multiple orders of cookies and was told we need to pay for an extra paper bag. Staff then proceeds to argue and lecture us about how all the cookies can fit in one bag (despite the fact we are different groups) and that they will refuse to give us an extra paper bag to separate our orders unless we pay extra. Wha
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Terrible experience! Avoid this place like the plague. Bought multiple orders of cookies as we had two groups. Refused to give us a separate bag for our order despite us making separate multiple orders of cookies and was told we need to pay for an extra paper bag. Staff then proceeds to argue and lecture us about how all the cookies can fit in one bag (despite the fact we are different groups) and that they will refuse to give us an extra paper bag to separate our orders unless we pay extra. What sort of service is this? If you want to pay 40 dollars a cookie and then have their staff lecture and argue with you, this is the place to go!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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Decor
Service
Hygiene
Dining Method
TakeAway
Recommended Dishes
  • Rude and  Unprofessional  staff