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2011-11-15 131 views
reached restaurant 9pm and have to wait 4 mins to be seated even when there are empty tables and restaurant was just over half full. was served 3 glass of 'house tea' and a piece of chinese order paper handed over, stress to lady that we don't read chinese and finally menu was presented. no recommendations (maybe we are not locals) and definitely not helpful when have to write orders for us.dinner went on quite usual until time to pay. can't believe we were charged $9 for three glasses of 'house
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reached restaurant 9pm and have to wait 4 mins to be seated even when there are empty tables and restaurant was just over half full. was served 3 glass of 'house tea' and a piece of chinese order paper handed over, stress to lady that we don't read chinese and finally menu was presented. no recommendations (maybe we are not locals) and definitely not helpful when have to write orders for us.

dinner went on quite usual until time to pay. can't believe we were charged $9 for three glasses of 'house tea'. when asked about this, the lady says $3 per glass comes with free refill, then why hasn't our tea refilled thorughout dinner? other customers in other tables get their refill. she then called one of the waiters to fill up our glass, come on, we have asked for the bill and ready to leave. and we have to pay 10% service charge on top of that? for what? first we were asked to take our own orders, 'house tea' wasn't refill, food was just served without greetings and every staff member was just standing by service counter talking. 2 young chefs (uniform very dirty, unbutton and kept strocking their hair) walked out and started talking with the group of waiters. no one seems to care for the customers.

the food was just OK, some local 'cha chan teng' serves better food and definitely provide better service. how they get that star is a mystery.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Date of Visit
2011-11-14
Waiting Time
4 Minutes (Dine In)
Spending Per Head
$90 (Dinner)
Recommended Dishes
  • try local 'cha chan teng'
  • food is better