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2017-04-03 2710 views
Probably the worst service in over 5 years of living in Hong Kong. I have just spent 25 mins arguing with the manager of the Cali Mex outlet in Sai Wan Ho who refused to serve us cheese with the seafood salad, despite being served this item with cheese 5 times. When I asked why cheese was mentioned on the menu, I was told that "the menu was completely wrong".Terrible service, disgusting food (4 pieces of small overcooked rubbery shrimp per portion), missing hygiene (dirty glasses, dripping airco
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Probably the worst service in over 5 years of living in Hong Kong.

I have just spent 25 mins arguing with the manager of the Cali Mex outlet in Sai Wan Ho who refused to serve us cheese with the seafood salad, despite being served this item with cheese 5 times. When I asked why cheese was mentioned on the menu, I was told that "the menu was completely wrong".

Terrible service, disgusting food (4 pieces of small overcooked rubbery shrimp per portion), missing hygiene (dirty glasses, dripping aircon) and poor, rude, condescending attitude.

Never again.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-03-30
Waiting Time
25 Minutes (Dine In)
Spending Per Head
$150 (Dinner)