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2023-09-29
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1.The ingredients were far from fresh, the fish seemed to have been dead for a long time, and I suffered from diarrhea upon returning home that night.2.The waiter had a terrible attitude. We politely requested assistance with turning off the heat, but after our second request, he rudely rolled his eyes at us and loudly said in Cantonese that he had no time, startling the nearby customers.3.We lost our appetite and went to pay our bill. We asked the cashier to have the waiter apologize, but both
2.The waiter had a terrible attitude. We politely requested assistance with turning off the heat, but after our second request, he rudely rolled his eyes at us and loudly said in Cantonese that he had no time, startling the nearby customers.
3.We lost our appetite and went to pay our bill. We asked the cashier to have the waiter apologize, but both the manager and the waiter ignored us and treated us coldly. The manager twisted the facts, claiming that we were causing a scene because the waiter did not turn off the heat and that the waiter had every right not to apologize. In reality, we were subjected to rude and aggressive language. We waited for over an hour, hoping for an apology and a solution, but the manager didn't even bother to communicate with us, resorting to slamming plates, and labelled our legitimate concerns as 'nonsense.'
My friend and I wasted a significant amount of time, and our mood for the entire day was ruined.We eventually decided to pay the bill and leave as we didn't want to waste any more time. This was the worst service experience of my life.
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