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Terrible Service!!!!!!
2017-03-13 1631 views
4 friends and I went to this restaurant for dinner last month around 8pm. The restaurant was not busy and so we were seated immediately. We have 5 people, and they seated us at a 4 person table and offered to add an additional chair . But we complained that it was too small to fit us all plus food. So the supervisor dragged a round table over to extend the table, but since this was an awkward seating for us 5 people, we asked if they could move the neighbouring rectangular table over. The superv
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4 friends and I went to this restaurant for dinner last month around 8pm. The restaurant was not busy and so we were seated immediately. We have 5 people, and they seated us at a 4 person table and offered to add an additional chair . But we complained that it was too small to fit us all plus food. So the supervisor dragged a round table over to extend the table, but since this was an awkward seating for us 5 people, we asked if they could move the neighbouring rectangular table over. The supervisor was reluctant to help us and tried to convince us that the current arrangement was fine. The supervisor finally helped move the rectangular table over with our assistance after some debate. The supervisor then demanded us to move the tables back after our meal. What kind of service is this?!!! Was he disrespecting us because we are not westerners?! We then decided to leave, and all the supervisor said was 'up to you'. We were quite angry and ate the restaurant next door. We probably won't come back here again, but wish that you can train your staff better. I feel like we have better service at a local  fast food restaurant or 'dai pai dong'! And this is supposed to be an upscale restaurant.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2017-02-19
Dining Method
Dine In