286
123
37
Level1
2
0
Terrible Terrible Service makes All The D
2023-04-23 1444 views
No matter how good your food, or how spectacular your venue, if your service is lousy then that’ll set you back to zero. Yesterday was the first time ever in my life I walked out of a restaurant without ordering because of a server who not only not know what’s on their menu, but was rude when I asked to confirm that what I wanted to order from a picture in their menu was in fact the same as what I was about to point to. She was patronizing and downright rude. In response to my question of “ Is
Read full review
No matter how good your food, or how spectacular your venue, if your service is lousy then that’ll set you back to zero. Yesterday was the first time ever in my life I walked out of a restaurant without ordering because of a server who not only not know what’s on their menu, but was rude when I asked to confirm that what I wanted to order from a picture in their menu was in fact the same as what I was about to point to. She was patronizing and downright rude. In response to my question of “ Is this the #771 on your menu?”, she pointed hard at that picture of tea being poured out of a teapot and said “ this is a teapot and you can choose (flavors from) this, this, this, this.” What sort of answer was this
!!
We actually let it go, 4 of us ordered 2 drinks and was in the middle of deciding between some food when she said “GOSH” and walked off!!

This server is already the floor manager for the day! My turn to say GOSH 😞😱

Last straw on the camel’s back and left the restaurant.

BTW, we proceeded 1 level to La Rambla. Most pleasant service team. Professional, pleasant and warm. Kudos !
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2023-04-22
Dining Method
Dine In
Type of Meal
Other