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2013-10-12
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It's hard to quantify being cheated. At most places, if they give you a small portion how are you supposed to argue that you really paid for more? I go to Subway a lot. When I lived in the States, I mostly when to mom & pop sandwich shops, which are everywhere in a state like New Jersey. Now here in Hong Kong, I need my sandwich fix and there's only so many places near me. I hate Oliver's; Meli Melo is great, but closed on weekends-- what's a guy to do? Go to Subway.Anyway, I've observed that re
I go to Subway a lot. When I lived in the States, I mostly when to mom & pop sandwich shops, which are everywhere in a state like New Jersey. Now here in Hong Kong, I need my sandwich fix and there's only so many places near me. I hate Oliver's; Meli Melo is great, but closed on weekends-- what's a guy to do? Go to Subway.
Anyway, I've observed that recently, Subway restaurants have started putting only 3 slices of turkey on a turkey sandwich, when I distinctly remember that I used to get 4. The meat is the most substantive part of the sandwich, and probably the most expensive thing on it, so to give customers 25% less for the same price is pretty low. I was passively accepting this fact for a while, but the last straw was when I got a sandwich at this Sheung Wan Subway and it came with the following advertisement:
I don't know about you, but I count eight slices of turkey there, possibly nine. The pictures above the sandwich counter at the restaurant are a little better... they only have six slices pictured. Anyway, here's the sandwich I got today:
Yep, three slices again. The sandwich artist making the sandwich actually took four slices out of the turkey tub, put three on the sandwich and threw the fourth one back in the tub! Either she was never trained or she was explicitly instructed to cheat people.I went so far as to contact Jack Zhang, who's in charge of Subway development in HK. He told me this: "Subway’s standard 6 inch sub has 4 slices of turkey in it. As for the advertisement photo, the turkey slices were folded in few layers & placed more outward for illustrative purpose." I'm not sure I buy the claim about the photo. Even if it is just four slices, it's very misleading.
As for today's sandwich, it was OK. Thin on the meat, as I've said, and also the lettuce was a little brown (I hope you can see that in the photo). I've gotten spicy jalapenos in the past, but this time they didn't have any kick. I was pleased with both the quality and the quantity of the tomatoes, and the sandwich artist honored my request for only "a little bit" of mayo. If the lettuce weren't brown and they didn't give me 25% less meat than advertised, I probably would have given this sandwich a "B-". As it is, it gets a D, poor.
Other Info. :
Subway lets you complain on their website, but they make you give them your email address, which they share with other companies for marketing purposes. I contacted them through facebook.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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