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2018-06-12
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Food is good and Portions are quite generous. However, service leaves so much to desire...We wanted to surprise our friend for her birthday, and there was so much space and seats left... The staff didn’t allow us to come in, and almost ruin the surprise...And when it was time to pay, they said that we couldn’t split the payment into two separate credit cards...We got so dissappointedFood was tasty, and presentation of dishes was considerable great.However, the service really needs to be trained
However, service leaves so much to desire...
We wanted to surprise our friend for her birthday, and there was so much space and seats left... The staff didn’t allow us to come in, and almost ruin the surprise...
And when it was time to pay, they said that we couldn’t split the payment into two separate credit cards...
We got so dissappointed
Food was tasty, and presentation of dishes was considerable great.
However, the service really needs to be trained again in Hospitality.
They didn't know how to handle different and sudden situations.
We came in for a late-dine-in, and we wanted to give a surprise to the birthday girl. We had originally booked for three guests (only three guests will be eating), but at the end we were five sitting at the table (still, three guests eating, the other two were just going to take drinks). As we were seated on a big four-guests table, all they had to do was to bring an extra chair, or accommodate us in a bigger table (people were leaving anyways, emphasis on the late-dine-in...). We got told that we couldn't fit all at the same table, and they didn't offer the option to switch to another bigger table (They had lots and lots of empty tables, we counted at least three!)
But that was not the end of the story, when we asked for the bill, we wanted to split it into two credit cards. Their waitress came in with a very lame excuse that they can't split the bill into two cards, that if we wanted to do that, we should have sat on two different tables with two different bills. Since when bills can't be split into two different credit cards?!!! (Said no restaurant ever!!!)
We got so disappointed of the place and their service. We are definitely not recommending nor coming back
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