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Level4
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Unbelievable Staff!!!
2021-04-25 2072 views
I was there with friend to have tea time. I got decaffeinato latte and tea. Plus croissant. Caffè latte decaf was good and croissant decent quality. After we finish the croissant we decide to get one more and I went to the service bar. I was asking to get one more croissant and same time I ask the bar to have just little bit milk since the latte was to hot. The cashier in really aggressive matter ask me you have to pay for it!! I was surprised first for the aggressive manner totally inappropriat
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I was there with friend to have tea time. I got decaffeinato latte and tea. Plus croissant. Caffè latte decaf was good and croissant decent quality. After we finish the croissant we decide to get one more and I went to the service bar. I was asking to get one more croissant and same time I ask the bar to have just little bit milk since the latte was to hot. The cashier in really aggressive matter ask me you have to pay for it!! I was surprised first for the aggressive manner totally inappropriate and 2nd because never pay for it. On the end the ask me to pay extra charge hkd 5 for just small portion of milk. Totally unacceptable. I am surprise so nice chain of restaurant use to be totally aggressive to the customer!! Please improve the quality of service since instead to be aggressive must check the table to clean up after customer left, since despite customer left table there was many table unclean!!
Milk 
47 views
1 likes
0 comments
Croissant 
69 views
0 likes
0 comments
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2021-04-25
    Waiting Time
    5 Minutes (Dine In)
    Spending Per Head
    $50 (Tea)