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understaffed made for an annoying lunch
2014-12-17 1283 views
I decided to come here for lunch as I noticed it had some positive reviews and I'm always up for a new lunch spot in Causeway Bay.The restaurant serves "continental cuisine". At least that's what it said on the entrance. Which is a round about way of saying "European food". Decor of the place was dark and dated. Walls were colored in a dark brown wood with dark black chairs and white table clothed tables.The place was full but I was still able to get a table. I was greeted by a waiter who poured
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I decided to come here for lunch as I noticed it had some positive reviews and I'm always up for a new lunch spot in Causeway Bay.

The restaurant serves "continental cuisine". At least that's what it said on the entrance. Which is a round about way of saying "European food". Decor of the place was dark and dated. Walls were colored in a dark brown wood with dark black chairs and white table clothed tables.

The place was full but I was still able to get a table. I was greeted by a waiter who poured me a glass of hot water and told me he'd get me a menu.

Five minutes later, no menu was given to me. Finally, after trying to get the waiter's attention, I was given a menu followed by apologies all over. The lunch set is choice of main, salad, daily soup and coffee or tea. I chose a pan fried halibut fillet with mash and spicy cherry tomato coulis ($130). I asked what the daily soup was and apparently, it wasn't just one soup but a choice of three (cream of brocolli, onion and lentil soup). I chose onion soup because it's the name of the restaurant, right?
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 Bread basket was given to me. It included a breadstick and two slices of fococcia. Bread was not warm. The bread was ok. Nothing to write home about.
bread basket
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 Salad and soup was placed on the same plate. Soup was in a tiny little coffee cup.
salad with soup
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 Salad was roasted pumpkin with parmesean dressing. Salad greens were crisp. Roasted pumpkin was sweet. I noted there was some crumbled hard boiled egg white which was nice. Sadly, the parmesean dressing was bland. It needed a touch more seasoning.
roasted pumpkin salad with parmesan dressing
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 Onion soup was served in a tiny coffee cup. What was more ridiculous was I was given a tiny coffee spoon to use. Ever try drinking soup from a mini spoon? Ever wonder why a soup spoon is large and circular? Frustation is taken to another level. It got to the point, I just gave up and drank my soup like a cup of water. The soup also was a bit one dimensional. It mostly tasted of beef broth than anything else. I don't believe thyme was added or if it was, it just wasn't very much to give it that lift.
onion soup
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 Pan fried Pacific halibut fillet with mash and spicy cherry tomato coulis. Presentation was a bit sloppy. This, quite honestly, wasn't good. When I read pan fried, I expected the skin to be crispy. Unfortunately, it wasn't. The skin was chewy. The fish meat was also undercooked on the ends but well cooked in the middle. The mash potato was starchy and not seasoned. The vegtables were underseasoned as well. The broccoli was steamed and not properly drained and water leaked from it, causing my dish to get all watery. The menu said "spicy cherry tomato coulis". I tasted no spicyiess. Just a lot of sweet tomato. It did go well with the fish.
pan fried halibut
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 Prices are not expensive and not cheap. But for this price, I can get something much better. I noticed that two people seemed to be working but it also seemed like I kept seeing only one person serving, hosting and bringing the bill. The place seemed understaffed and perhaps that's why a few service errors occurred. Will not return.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2014-12-15
    Dining Method
    Dine In
    Spending Per Head
    $140 (Lunch)