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2013-12-15 230 views
I really wanted to like the Kung Fu Dim Sum franchise, as I thought it could be a nice budget dim sum franchise like Dimdimsum Dim Sum Specialty Store, but after visits at their different branches, I don’t think that it’s possible.During my last visit, I experienced really bad service. I visited their restaurant at the China Hong Kong City mall in TST. The food was quite good, but their wontons were served frozen, deep frozen right out of the freezer (seems they forgot to heat them properly befo
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I really wanted to like the Kung Fu Dim Sum franchise, as I thought it could be a nice budget dim sum franchise like Dimdimsum Dim Sum Specialty Store, but after visits at their different branches, I don’t think that it’s possible.

During my last visit, I experienced really bad service. I visited their restaurant at the China Hong Kong City mall in TST. The food was quite good, but their wontons were served frozen, deep frozen right out of the freezer (seems they forgot to heat them properly before serving). When I complained, they returned with exactly the same wontons heated in a microwave, which tasted really bad (minus the half frozen one I had taken a bite of ). The staff denied this, and they refused to offer a brand new serving.

Today I visited their restaurant in Portland Street. The first impression was not good, one of the plates had some rice left on it, and the paper one the table was broken and dirty.
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Braised OX Tripe with Black pepper sauce
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Braised OX Tripe with Black pepper sauce ($20):The beef tripe tasted raw. This is the most undercooked beef tripe I have ever been served. It didn’t have the normal softy but very chewy texture, rather it was just hard, and without much taste. The sauce was good though. 
Egg Custard Shortcake
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Egg Custard Shortcake ($20): The cover was just too doughy, and the egg custard tasted very artificial.
Turnip Cake with Sesame
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Turnip Cake with Sesame ($22): It was overcooked and extremely oily. It was not crispy from being fried. It was just oily and soggy and wet, without much taste. This one was the best dish I tried at their TST branch, so it was quite disappointing to see how bad they managed to make what is supposed to be the same dish across their different restaurants.
Minced Pork & Squid Steamed Rice.
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Minced Pork & Squid Steamed Rice ($23): It didn’t taste particularly good, but it was okay, and it was among the most edible dishes served today. 
Crispy Sticky Rice with Chicken
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Crispy Sticky Rice with Chicken ($22): The chicken meat was overcooked, and what should have been “crispy rice” was soggy and wet, and mixing them together did not help either. Could not finish more than a few bites, as the taste was just too bad. 
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Overall it was a mix of mostly over- and under-cooked dishes, and without a doubt the worst dim sum meal I have had this year. Will not be back. 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-12-14
Dining Method
Dine In
Spending Per Head
$60
Recommended Dishes
Minced Pork & Squid Steamed Rice.