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2013-12-15
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I really wanted to like the Kung Fu Dim Sum franchise, as I thought it could be a nice budget dim sum franchise like Dimdimsum Dim Sum Specialty Store, but after visits at their different branches, I don’t think that it’s possible.During my last visit, I experienced really bad service. I visited their restaurant at the China Hong Kong City mall in TST. The food was quite good, but their wontons were served frozen, deep frozen right out of the freezer (seems they forgot to heat them properly befo
During my last visit, I experienced really bad service. I visited their restaurant at the China Hong Kong City mall in TST. The food was quite good, but their wontons were served frozen, deep frozen right out of the freezer (seems they forgot to heat them properly before serving). When I complained, they returned with exactly the same wontons heated in a microwave, which tasted really bad (minus the half frozen one I had taken a bite of ). The staff denied this, and they refused to offer a brand new serving.
Today I visited their restaurant in Portland Street. The first impression was not good, one of the plates had some rice left on it, and the paper one the table was broken and dirty.
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