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9
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Level4
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Wanted to try something new so chose this bar-and-restaurant in Civic Square. Service was appalling; staff flatly refused to change plates when asked to (note the stains) and insisted “all the plates are the same” - I could only show the rubbed off stains to demonstrate the hygienic state. The prawn fettuccine was at best half cooked and the pasta was hard to swallow. The shrimps were not fresh and the tomato sauce was bland. The presentation of the duck breast (we were first told there was no d
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Wanted to try something new so chose this bar-and-restaurant in Civic Square. Service was appalling; staff flatly refused to change plates when asked to (note the stains) and insisted “all the plates are the same” - I could only show the rubbed off stains to demonstrate the hygienic state. The prawn fettuccine was at best half cooked and the pasta was hard to swallow. The shrimps were not fresh and the tomato sauce was bland. The presentation of the duck breast (we were first told there was no duck breast and only confit but apparently that was a piece of misinformation) was worse than amateurish - at least have the decency to spread out the duck breast slices and the apple garnish. This was well cooked but too much so to the point of being tough. The wagyu beef was divided into two plates; again an awful attempt at display (or perhaps they didn’t attempt at all). The sweet potato chips was the first acceptable item; crispy fat chips which was warm and starchy inside coming in two colours. The wagyu beef was passable as a roadside steak but a wastage if it was indeed a score 7 as the menu claimed - the natural taste was completely masked by the smoky bbq flavour. Really hard to find a staff member even to ask for the bill. This dinner cost $ 1086 which was outrageously overpriced even with a discount from open rice - we are definitely not returning.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2019-11-28
Dining Method
Dine In
Spending Per Head
$362 (Dinner)